- 13 February 2007
- Risk Impact:
- File Names:
- slinstaller.exe TopContext.exe lofqf.exe (detected as Adware.180Searchassistant) Nail.exe (de
- Systems Affected:
Adware.ZQuest is an adware program that displays advertisements.
Your Symantec program detects Adware.ZQuest.
Unexpected advertisement window appears.
This adware program must be manually installed.
Antivirus Protection Dates
- Initial Rapid Release version 02 October 2014 revision 022
- Latest Rapid Release version 23 March 2017 revision 037
- Initial Daily Certified version 17 August 2005
- Latest Daily Certified version 23 March 2017 revision 041
- Initial Weekly Certified release date 17 August 2005
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
When Adware.ZQuest is executed, it performs the following actions:
- Attempts to contact [http://]static.topconverting.com/[REMOVED] and download a number of component files.
- Downloads multiple adwares including:
- Creates the file %Windir%\TopContext.exe.
Note: %Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows or C:\Winnt.
- Adds the value:
"Windows More Choice" = "%Windir%\TopContext.exe"
to the registry key:
so that the risk runs when Windows starts.
- Creates the following registry key:
The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
- Disable System Restore (Windows Me/XP).
- Update the virus definitions.
- Run a full system scan and delete all the files detected.
- Delete any values added to the registry.
1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.
Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.
Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.
For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:
- How to disable or enable Windows Me System Restore
- How to turn off or turn on Windows XP System Restore
Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.
For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).
2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
- Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).
- Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).
The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.
3. To scan for and delete the infected files
- Start your Symantec antivirus program and make sure that it is configured to scan all the files.
- For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.
- For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.
- Run a full system scan.
- If any files are detected, click Delete.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode . Once you have restarted in Safe mode, run the scan again.
After the files are deleted, restart the computer in Normal mode and proceed with the next section.
Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:
Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.
4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.
- Click Start > Run.
- Type regedit
- Click OK.
Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.
- Navigate to the subkey:
- In the right pane, delete the value:
"Windows More Choice" = "%Windir%\TopContext.exe"
- Navigate to and delete the registry subkey:
- Exit the Registry Editor.