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Dialer.RatedXXX

Dialer.RatedXXX

Updated:
13 February 2007
Risk Impact:
High
File Names:
RatedXXX.exe
Systems Affected:
Windows

Behavior



Dialer.RatedXXX is a dialer program that accesses Web sites by dialing a high-cost number using a modem.

Symptoms



Your Symantec program detects Dialer.RatedXXX

The modem unexpectedly dials long-distance phone numbers.

Behavior



This security risk must be manually installed.

Antivirus Protection Dates

  • Initial Rapid Release version 02 October 2014 revision 022
  • Latest Rapid Release version 02 October 2014 revision 022
  • Initial Daily Certified version 20 September 2005
  • Latest Daily Certified version 20 September 2005
  • Initial Weekly Certified release date 21 September 2005
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

  1. Creates the following files:

    • %Windir%\RatedXXX.exe
    • %UserProfile%\Desktop\RatedXXX.lnk
    • %UserProfile%\Start Menu\RatedXXX.lnk

      Note:
    • %Windir% is a variable that refers to the Windows installation folder. By default, this is C:\Windows or C:\Winnt.
    • %UserProfile% is a variable that refers to the current user's profile folder. By default, this is C:\Documents and Settings\[CURRENT USER] (Windows NT/2000/XP).

  2. Modifies the value to:

    "Start Page" = "[http://]www.wazzupnet.com/[REMOVED]"

    in the registry subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

    to the change the Internet Explorer home page.

  3. Adds lines to the following section in the RAS phonebook file, rasphone.pbk:

    [dialup01]

    which causes the modem to dial a high-cost number.


The following instructions pertain to all Symantec antivirus products that support security risk detection.
  1. Update the definitions.
  2. Close modem connections
  3. Run a full system scan.
  4. Delete any values added to the registry.
  5. To delete the entries added to the RAS phonebook file
  6. Reset the Internet Explorer home page.
For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.


2. To close modem connections
This risk uses available modems to create an Internet connection, sometimes without any visible signs. In order to successfully remove this threat, ensure that all modem-based Internet connections are disconnected before proceeding. For instructions on how to do this, consult the appropriate Internet service provider, computer manufacturer, or operating system documentation.


3. To run the scan
  1. Start your Symantec antivirus program, and then run a full system scan.
  2. If any files are detected, and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support security risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports security risk detection, and security risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the risk so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the risk for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the risk for this scan only, and thus, the risk will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the risk that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode . Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the risk may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. Read the document: How to make a backup of the Windows registry .
  1. Click Start > Run.
  2. Type regedit

    Then click OK.

    Note: If the registry editor fails to open the risk may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  3. Navigate to the subkey:

    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

  4. In the right pane, delete the value:

    "Start Page" = "[http://]www.wazzupnet.com/[REMOVED]"

  5. Exit the Registry Editor.


5. To delete the entries added to the RAS phonebook file

Note:
The location of the RAS phonebook file, rasphone.pbk, may vary and some computers may not have this file.

For example, if the file exists in Windows XP, it is usually located in the C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections\Pbk folder.

Follow the instructions for your operating system:
  • Windows 95/98/Me/NT/2000
    1. Click Start, point to Find or Search, and then click Files or Folders.
    2. Make sure that "Look in" is set to (C:) and that "Include subfolders" is checked.
    3. In the "Named" or "Search for..." box, type:

      rasphone.pbk

    4. Click Find Now or Search Now.
    5. If you find rasphone.pbk, right-click the file, and then click Open With.
    6. Deselect the Always use this program to open this program check box.
    7. Scroll through the list of programs and double-click Notepad.
    8. When the file opens, delete all the lines that are included in the section:

      [XXSectionNameXX]

    9. Close Notepad and save your changes when prompted.

  • Windows XP
    1. Click Start, and then click Search.
    2. Click All files and folders.
    3. In the "All or part of the file name" box, type:

      rasphone.pbk

    4. Verify that "Look in" is set to "Local Hard Drives" or to (C:).
    5. Click More advanced options.
    6. Check Search system folders.
    7. Check Search subfolders.
    8. Click Search.
    9. If you find rasphone.pbk file, right-click the file, and then click Open With.
    10. Deselect the Always use this program to open this program check box.
    11. Scroll through the list of programs and double-click Notepad.
    12. When the file opens, delete all the lines that are included in the sections:

      [dialup01]

    13. Close Notepad and save your changes when prompted.

6. To reset the Internet Explorer home page
  1. Start Microsoft Internet Explorer.
  2. Connect to the Internet, and then go to the page that you want to set as your home page.
  3. Click Tools > Internet Options.
  4. In the Home page section of the General tab, click Use Current > OK.

For additional information, or if this procedure does not work, read the Microsoft® Knowledge Base article: Home Page Setting Changes Unexpectedly, or You Cannot Change Your Home Page Setting, Article ID 320159 .