Threat Explorer

The Threat Explorer is a comprehensive resource consumers can turn to for daily, accurate, up-to-date information on the latest threats, risks and vulnerabilities.



02 February 2007
Risk Impact:
Systems Affected:


Dialer.Trafficjam is a dialer application that dials a premium rate service using a modem.

Also known as: Dialer.DKS [GRISoft AVG]; Trojan.Win32.Dialer.fn [Kaspersky]; Dialer.Splendo [Doctor Web]; Dial/315 [Fortinet]; Dialer-315 [McAfee]

Antivirus Protection Dates

  • Initial Rapid Release version 02 October 2014 revision 022
  • Latest Rapid Release version 07 May 2019 revision 006
  • Initial Daily Certified version 02 February 2007
  • Latest Daily Certified version 07 May 2019 revision 008
  • Initial Weekly Certified release date 07 February 2007
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
Once Dialer.Trafficjam is executed, it creates the following files:

  • %CommonProgramFiles%\tjd\tjeeze.exe
  • %CommonProgramFiles%\tjd\amstercam uk.exe
  • %CommonProgramFiles%\tjd\amstercam.exe
  • %SystemDrive%\Documents and Settings\All Users\Start Menu\tjeeze.lnk
  • %SystemDrive%\Documents and Settings\All Users\Start Menu\amstercam uk.lnk
  • %SystemDrive%\Documents and Settings\All Users\Start Menu\amstercam.lnk
  • %SystemDrive%\Documents and Settings\All Users\Desktop\amstercam uk.lnk
  • %SystemDrive%\Documents and Settings\All Users\Desktop\amstercam.lnk
  • %SystemDrive%\Documents and Settings\All Users\Desktop\tjeeze.lnk

It may also drop the following file:
C:\Program Files\Common Files\delsim\del.exe

It then adds a section called "[tjeeze]" to the following file:
%SystemDrive%\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections\Pbk\rasphone.pbk

It also creates the following registry subkey:

The risk then modifies the following registry key so that Internet Explorer navigates to when it is executed:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\"Start Page" = ""

The security risk then opens a dialog box to dial preset high-cost numbers using a modem.
The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.
  1. Disable System Restore (Windows Me/XP).
  2. Update the virus definitions.
  3. Run a full system scan.
  4. Delete any values added to the registry.
  5. Delete the entries added to the RAS phonebook file.
  6. Reset the Internet Explorer home page.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)
If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions.
  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions . For detailed instructions read the document: How to update virus definition files using the Intelligent Updater .

3. To run a full system scan
  1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.
  2. Run a full system scan.
  3. If any files are detected, follow the instructions displayed by your antivirus program.
Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode . Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]
Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry
Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry .
  1. Click Start > Run.
  2. Type regedit
  3. Click OK.

    Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

  4. Navigate to and delete the following subkey:


  5. Exit the Registry Editor.

4. To delete the entries added to the RAS phonebook file

Note: The location of the RAS phonebook file, rasphone.pbk, may vary and some computers may not have this file.

For example, if the file exists in Windows XP, it is usually located in the C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Connections\Pbk folder.

Follow the instructions for your operating system:

Windows 95/98/Me/NT/2000
  1. Click Start, point to Find or Search, and then click Files or Folders.

  2. Make sure that "Look in" is set to (C:) and that "Include subfolders" is checked.

  3. In the "Named" or "Search for..." box, type:


  4. Click Find Now or Search Now.

  5. If you find rasphone.pbk, right-click the file, and then click Open With.

  6. Deselect the Always use this program to open this program check box.

  7. Scroll through the list of programs and double-click Notepad.

  8. When the file opens, delete all the lines that are included in the section:


  9. Close Notepad and save your changes when prompted.
Windows XP
  1. Click Start, and then click Search.

  2. Click All files and folders.

  3. In the "All or part of the file name" box, type:


  4. Verify that "Look in" is set to "Local Hard Drives" or to (C:).

  5. Click More advanced options.

  6. Check Search system folders.

  7. Check Search subfolders.

  8. Click Search.

  9. If you find rasphone.pbk file, right-click the file, and then click Open With.

  10. Deselect the Always use this program to open this program check box.

  11. Scroll through the list of programs and double-click Notepad.

  12. When the file opens, delete all the lines that are included in the sections:


  13. Close Notepad and save your changes when prompted.

7. To reset the Internet Explorer home page

  1. Start Microsoft Internet Explorer.
  2. Connect to the Internet, and then go to the page that you want to set as your home page.
  3. Click Tools > Internet Options.
  4. In the Home page section of the General tab, click Use Current > OK.
For additional information, or if this procedure does not work, read the Microsoft Knowledge Base article: Home Page Setting Changes Unexpectedly, or You Cannot Change Your Home Page Setting , Article ID 320159.